McDonalds Sundae Standard (Ire)
At 11.15pm on 28 November 2005, a friend and I went to the recently opened 24-hour McDonalds branch in Ortigas, which also housed a Shell gas station, and ordered a couple of hot fudge sundaes. However, examining one, I noted that the amount of sundae in the cup was not its regular quantity. Knowing McDonalds’ fantastic customer service, I confidently requested for them to add more ice cream.
I was taken aback when the girl preparing our orders gave me a fulminating glare, but proceeded to add hot fudge to our order. I corrected her by clarifying my request, at which point the cashier intervened and said that our order will be delivered instead.
