SkyCable Legal Demand Letter Response (Ire)

Dear Mr. Gonzalez and associates:

Greetings.

This is with regards to your two demand letters that I have received this June 2007. I wish to point out that they were totally unnecessary if the SkyCable Billing department was not remiss in its duties.

I could not pay my bill because I did NOT receive any billing statement from SkyCable ever since my disconnection on 08 March 2007.

Furthermore, if the billing department had informed you that my balance of Php 520.12, and not Php 650.15 as you erroneously reported, has already been paid on 12 June 2007, then there was totally no need for you to send a second demand letter dated 21 June 2007.

I have already requested SkyCable through its Customer Service on both occasions, namely 12 and 26 June 2007 to inform you of my liability free status.

You may confirm with SkyCable regarding my account (No. 502244523).

I believe that an apology would not be remiss in this situation wherein I have been harassed by your firm with its offensive demand letters, and I have wasted time in settling this unfortunate matter.

I hope this situation will be corrected immediately and I will not be furthermore disturbed.

Sincerely,
Lorna Lopez

Email Addresses This letter was sent via electronic mail to addresses activelg@tr-isys.com.ph (L.S. Gonzalez & Associates Law Offices) and callcenter@skycable.com (SkyCable Customer Service).

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6 Responses to “SkyCable Legal Demand Letter Response (Ire)”

  1. 6
    Unhappy Subscriber Says:

    Sky Cable billed us for what supposedly was a service charge a year ago. They claimed they “unintentionally misposted” a payment to my account. It was a year ago and they are billing me just now.

  2. 5
    mattscradle Says:

    Probably one of the bad experience.

  3. 4
    SHIRLEY L.ADNANI Says:

    hi im shirley l. adanani i would like to change mthe monthly bills i pay from 499php to 780php a month…we enjoy to watch in skycable…thanx and more power,mrs.shirley l.adnani

  4. 3
    SHIRLEY L.ADNANI Says:

    i request to change the old i pay the monthly bills from 499php to 780php a month i want that have 79 channels..bcoz my husband enjoying to watch all the movies in sky cable..hope ur kind considerations…thanks & more power,mrs.shirley lobrio adnani

  5. 2
    Anika Strachn Says:

    I am starting to train once more and was wondering in case you would reccomend residence health and fitness center, or if I really should rather get a gymnasium membership. I would like to train at residence. I t just appears less difficult. Any thoughts?

  6. 1
    richard Says:

    Skycable programming: Please program back the series of True Blood as last season was a huge hit. The 2nd season started on June 14th in the states. Why have you not programed this series back into the schedule? You are making a lot of viewer very unhappy with your programming on HBO. You are replaying the movies too often. I have sent a messaage to thee home office in Manila and would like some feedback on this matter. An unhappy subscriber!!!

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