Shifting from Home Cable to SkyCable to Destiny Cable (Eye)
Shifting to Destiny Cable has been an ambition of mine since 2001 when Home Cable was acquired by SkyCable and, consequently, a majority of my favorite channels started disappearing, such as the Star TV channels.
As of 2007, the Star TV channels are exclusively aired by SkyCable, but my other favorites, such as Fashion TV and the Disney channels, are not, unless one pays a premium price for them, which I’m not willing to do.
Finally, on March 2007, Destiny Cable was offered in our area, and thus, I am enjoying Fashion TV and the Disney channels again, sans the Star TV channels.
Nevertheless, the shift from SkyCable to Destiny Cable was still welcomed out of principle. And, in retrospect, the whole incident sparked my interest in consumer rights as the following series of e-mails were featured by Ms. Marietta Velasco Giron, the columnist of The Consumer at the Philippine Daily Inquirer, on 28 October 2001.
My Email to STAR TV
Dear Sir/Madam:
Greetings!
I am presently a subscriber of Home Cable TV Philippines, consequently, a viewer of several of your channels. However, as of Oct. 19, 2001, the Star TV channels have ceased to air with Home Cable.
According to their management, negotiations have broken down for the ff. unreasonable demands by the Star TV group:
1) Home Cable and Sky Cable must carry ALL of the Star TV channels
2) 100% increase in payment, i.e. $8.5M plus $1.5M withholding tax to the Phil. govt.
May I have the official statement of the Star TV group re this matter? I would also like to know the expiration of your service contract with Destiny Cable, another cable provider. Please let me know because I only want to get a provider with the Star TV channels.
Thank you very much for answering my questions!
Sincerely,
Lorna Gay Lopez
Email from the Regional Director of STAR TV
22 October 2001
Dear Subscriber,
We regret to inform paying subscribers of Home Cable, Sky Cable and the Pilipino Cable Corporation that STAR has indefinitely suspended the supply of up to 9 of its channels to these cable operators and their affiliates.
Channels which will no longer be carried include ESPN, STAR Movies, National Geographic, STAR Sports, STAR World, VIVA Cinema, Channel [V] and others.
This action was necessary due to these cable systems’ non-payment of millions of dollars of fees to STAR and ESPN STAR Sports, which date back to last year.
STAR sincerely apologizes for the frustration that the absence of STAR channels will cause our loyal viewers, particularly at a time when these cable companies are planning to raise their subscription fees.
We hope that the matter will be resolved quickly and that normal service be resumed.
Viewers in Metro Manila can still enjoy their favorite STAR channels, and the ESPN and STAR Sports Channels on Destiny Cable; Las Pinas / Parañaque Cable; and Global Cable.
Viewers in the rest of the Philippines can access the full range of channels on the DTH operator Dream Broadcasting, and through their local cable companies.
Sincerely,
Charles Pollard
Regional Director
Cable Technology Asia Corporation
Email from the Philippine Based Publicist of STAR TV
Dear Ms. Lopez,
Warm greetings from STAR Group Limited!
First and foremost, we at STAR are very pleased of your loyalty toward our programs. Unfortunately, fabrications, misinformation and a distortion of truth are now being touted to the general public stating that STAR has unreasonable demands of charging your cable operator very high service rates. Stories of STAR charging exorbitant rates are untrue. As a matter of fact, we have offered your cable operator advantageous packages that are very reasonable considering the value for money subscribers are getting from the wide array of our quality programs.
We have been negotiating with Sky and Home for months to agree to a schedule of repayment of overdue fees that dates back to last year but to no avail. This is on top of continuously giving big discounts, price reductions and foreign exchange relief. At this point, our negotiating tables have remained open and coming to an amicable settlement for the benefit of subscribers like you are now in the hands of Sky and Home Cable.
With regards your query on our contract with Destiny, this does not expire until middle of next year and with the way things are going, we are confident that a contract renewal of another year should be in the works.
For more information, attached is a letter explaining the facts behind STAR’s decision to suspend access to up to 9 channels to Sky and Home Cable and their affiliates.
I hope I have clarified the matter and answered your query. In the meantime, I recommend that you switch to other cable operators that offer the complete lineup of STAR channels such as Destiny Cable (8419333), Las Piñas/Parañaque Cable (8202209), Global Cable (8929001) and Dream Broadcasting (7508195) in Metro Manila, and other premium cable operators nationwide.
Sincerely,
GWEN J. CARIÑO
Public Relations & Marketing Executive
STAR Group Limited
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January 24th, 2012 at 10:34 am
ok naman kaso minsan wlang signal taz pagtatawag ako walang sumsagot sa CS nila. nakailang dial na mga 2hrs ago may ssgot taz sabihin ng operator stay in the line tz binababa nmn nakakainis…
December 26th, 2011 at 1:35 pm
5 days na kame walang connection, until now wla pa din ginagawa yang “destiny cable” na yan, napakahirap pa kontakin yung hotline nila,very unprofessional!
September 26th, 2011 at 4:09 pm
naka global destiny kami. So far ok naman pero gusto ko ng star movies wla kasi nun sa global kasi ung HBo nila paulit-ulit lang. ito pla number nila kung gusto nyo mag-subscribe: 810-2828
August 19th, 2011 at 3:41 pm
to all: if you are a good payer and always updated,,,, expect good service…. thats all
August 5th, 2011 at 7:17 pm
Ang pangit ng destiny. After one month bigla na lang sila nagputol ng connection w/o informing us. We try to contact them pero wala na silang pakialam. Paano yung binayad namin? Itinakbo na lang?
May 20th, 2011 at 6:19 pm
Hi everyone kainis tlga destiny cable whole day ko inintay at pina intay lng ako sa wala sabi nila on the way at mag intay sa kanto ng bahay aba 2 oras wala pa rin manloloko ata kayo.super grabe nakaka inis at mukhang nang iinsulto ikaw ba naman patayan ng telepono.hay naku buti pang mag sky cable nalang profesional pa kausap.
January 2nd, 2011 at 8:20 pm
bastos yung ibang cable man ng destiny.. puputulan ka nila kahit nagbabayad… gusto ka kasi nila pagkakitaan.. tuturuan ka nila magnakaw… ninanakawan nila sarili nila company.. kaya mag ingat kau sa mga ganyan na cable man
December 22nd, 2010 at 7:46 am
Andami nyo naman reklamo sa mga cable providers na yan… natry nyo nb ang CIGNAL DIGITAL TV or mag-BARON ANTENNA nalang kayo malinaw na, nakakasagap pa ng mga cable channels… hehe
November 22nd, 2010 at 12:08 am
does sky or home have included in their 490 package the playhouse disney channel?
October 7th, 2010 at 11:46 pm
I just had my Destiny Cable subscription terminated, thinking SkyCable is much better, but I don’t think there’s a great difference between SkyCable & Global Destiny. Both companies have less regard towards consumers. Why is that? They won’t say anything before or after their signal goes dead. Wala lang, basta bayad ka lang ng monthly. Destiny got so many irrelevant channels and poor definition. SkyCable maybe be better in clarity but lacking so many basic channels and often goes dead, specially while watching UFC, maybe they didn’t pay again the rite fee. I wonder if there’s a governing body that protect filipino consumers ,but I do believe, these companies feels protected with their unscrupulous practice. Why not we all stop paying or subscribing for months? In that case we can at least fight for our right as filipino consumer. Lahat na lang service dito me taglay na kabulokan, iisa lang ata kase mga connection nyan eh.
August 17th, 2010 at 4:02 pm
Dear Sir/Madam,
Greetings to everybody, I would like to know from you. If you know anything, what is the best cable company to be subscribe? Siyempre yung ang hahanapin ko ay yung puwedeng makakamura tayo at maraming mai-ibigay na channel na mapapanood at magandang serbisyo na ma-ibibigay sa mga customer na tulad ko. Nakita ko itong isang comments na nabasa ko itong Crystal Clear Signal, since nasa Caloocan City ako naka resident ay nagkakabit ba sila dito sa area namin.
June 17th, 2010 at 3:43 pm
For people interested in the Destiny Cable contact, here it is.
http://69.73.157.143/~wwwmyde/pages/rates.php
(500php PER MONTH)
NO INSTALLATION FEE!!!
Crystal clear signal
85 Channels
First 100 ft. cable is provided at no cost; in excess, pay P10/ft.
Just pay 3 months advance (P1,500) upon connection
Monthly billing starts on the 4th month
Additional P50.00/mo. for every TV extension plus one-time fee of P200 for materials
For contacts, QC area,
937-7385
Anyway, just posted here what was on their website. Still thinking if I should get the Skycable 499 promo, or the Destiny cable 500.
The only downside of the 499 promo from skycable is that it doesn’t have any Discovery channel.
February 19th, 2010 at 1:09 pm
Hello…tulong naman jan,oh…pahingi naman po ako ng updated contact number ng destiny cable….kasi kawawa anak ko, di nakakapanood ng magagandang cartoons..yung promo ng sky kasi ngayon, di abot sa area namin..at medyo mataas na rin ang rate nila.. maraming salamat sa inyo. God bless.
January 12th, 2010 at 2:49 pm
skycablemalalaki na rinulo. patransferaddress ako pahintayng pahintay laging nagsasabing exact day di namandumadatung sayang ang araw at oras ko
January 5th, 2010 at 2:12 pm
magkano ang pa install ng destiny cable
November 8th, 2009 at 10:11 am
thanks for sharing through this article!
October 14th, 2009 at 6:00 am
Nica, wala ng HomeCable integrated or merged na ito with SKYcable .Sa Global-Destiny ka na lang mahal talaga sa dyan sa Sky[rocket-price]cable
August 5th, 2009 at 10:12 pm
Hi Victoria. I’m now looking at my Destiny Cable receipt. And, yes, it’s the same as Global Destiny. Contact number – 810.2828
August 5th, 2009 at 12:05 pm
hi guys.. just wanna ask for destiny cable’s contact number
can’t find any online.. btw i got confused, is it same with global destiny?
July 10th, 2009 at 1:06 pm
Hi. Alam niyo ba contact number ng home cable? wala akong mahanap eh. kelangan ko na talaga ng cable tv!!! ang mahal naman kasi ng sky.
thanks!
July 5th, 2009 at 5:55 pm
uhm hey i was just wondering if you could help me find a good ..cable tv internetservice provider at the same time..
email me rockerresident@yahoo.com cheers thanks =)
July 5th, 2009 at 12:12 pm
alam ko may destiny cable na dito sa green park pasig malapit lang rosario toh.. try to contact sales rep, taong mo kung meron na.. For those people who has destiny ok ba talaga destiny compared sa sky?? naka sky kasi kme iniisip ko magpalit sa destiny mahal talga kse ang sky.. ang papanget pa ng channels.
June 16th, 2009 at 6:25 pm
sad to say walang linya ng cable dito sa pasig rosario, huhu gusto ko pa naman mag pakabit ng destiny cable… tulong naman po suggest kau ng magandang cable network na mura pero ok, like destiny…..
thanks
January 11th, 2009 at 8:39 am
ahhmm.. we recently bought a high def flat screen tv.. we were informed that only cables with digital lines would work.. Is that true? Maganda din kaya quality ng Destiny kung may 32in flat screen tv ka? not boasting guys ha.. Its just wala kaming mapanood na local channels and wala padin kaming cable.. So we’re planning to apply for Destiny.. Ang mahal kasi ng Sky eh..
September 14th, 2008 at 9:46 am
Basically we are screwed until one company finds a way to give us reliable service, like in the USA and for less than 2000 pesos /month.
To have a reliable Internet connection we would need the same equipment that we see on top of banks,Government buildings. This stuff will cost like a car(300,000.Pesos) plus monthly upkeep of at least 25,000. /month
For me , I was hoping that the improved Destiny cable in Manila would mean an improved Internet, so maybe in a few years we will have it.
August 24th, 2008 at 11:57 am
ang panget ng service ng destiny, bastos pati mga nasa customer service
May 24th, 2008 at 3:46 am
how much is the rate of destiny cable?
May 15th, 2008 at 6:53 pm
what happen to kbs channel ? will it be back ?
May 7th, 2008 at 3:46 pm
Yes, Junn, I’m very satisfied with Destiny Cable. That’s why I paid in advance for one whole year.
May 7th, 2008 at 3:18 pm
question,
how’s ur destiny cable connection? ok ba?